C O M P A R I S O N
Solution Type Own Solution Own Solution
Solution Name vDesk.works Desktop As A Service
CPU (vCores) 2 / 4 / 8 / 16 / 32 vCores and more / BYO 2 / 4 / 8 vCores and more
RAM 4 / 8 / 16 / 32 / 64 / 128 GB and more / BYO 4 / 8 / 16 GB and more
OS Drive 128 / 256 / 512 / 1024 GB and more / BYO N/A
User Profile Disk (UPD) 25 / 50 / 100 GB and more 25 GB
Shared Storage 128 GB Included for above 50 Users N/A
Bandwidth Un-Metered Un-Metered
FEATURES vDesk.works ITVortex
Operating System Windows 10 / Windows 11 / Server 2016 / Server 2019 / Server 2022 Windows Server 2022
Protocol RDP RDP
Load Balancing ✔ N/A
Application Publishing ✔ ✔
Office Suite Office 365, Office 2016 / 2019, Open Office / BYOL Office 365
VDI (Single Session) ✔ ✔
DaaS (Multi Session) ✔ ✔
Printing Redirection ✔ ✔
Users Unlimited Users Unlimited Users
Sub Domain Included with SSL ❌
Simplified Deployment ✔ ✔
Storage Type Included Enterprise SSD over RAID 10 SSD
SECURITY FEATURES vDesk.works ITVortex
Active Directory Services Included N/A
On-Prem Active Directory Sync Included N/A
Multifactor Authentication Mail MFA & Device Fingerprinting Optional
Custom Lockdown Policies ✔ ❌
Endpoint Protection Webroot & Windows Defender Trend Micro
Automatic Backup (Snapshots) ✔ N/A
DNS Filtering ✔ N/A
Dedicated Firewall ✔ N/A
CLIENT PLATFORMS vDesk.works ITVortex
Windows 7 / 8.x / 10 ✔ ✔
Linux ✔ ✔
MAC ✔ ✔
IOS / Android ✔ ✔
Chromebook ✔ ✔
HTML5 based Web Browser ✔ ✔
ON DEMAND (NO EXTRA COST) vDesk.works ITVortex
IPsec Site to Site VPN Included N/A
IP based content filtering ✔ Optional
Management console Included for above 25 Users N/A
Environment Management vDesk.works N/A
Technical Skill Required No Yes
Environment Setup Included Included
Fully Managed Support Managed by vDesk.works Managed by ITVortex
Hidden Charges No No
TRIALS vDesk.works ITVortex
Testing Account Yes Yes
Product Demo Yes Yes
Paid POC Yes No
TECHNICAL SUPPORT vDesk.works ITVortex
Live Chat ✔ ✔
Email Support ✔ ✔
Ticketing Support ✔ ✔
Phone Support ✔ ✔
Remote Session Support Included ❌
ADD-ON Services vDesk.works ITVortex
Capture Screenshots ✔ ❌
Capture Keystrokes ✔ ❌
Capture Mouse clicks ✔ ❌
Track Productivity ✔ ❌
Capture Screen Video Recording ✔ ❌
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Contact Us

Have a question? Give us a call at 650-461-9170 | 469-908-0801 (Sales)
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