RapidScale

		RapidScale
Solution Type	Our Own Solution	Third Party Solution
Solution Name	vDesk.works	Cirtix / VMWare
CPU (vCores)	2 / 4 / 8 / 16 / 32 vCores and more / BYO	Customizable
RAM	4 / 8 / 16 / 32 / 64 / 128 GB and more / BYO	Customizable
OS Drive	128 / 256 / 512 / 1024 GB and more / BYO	Customizable
User Profile Disk (UPD)	25 / 50 / 100 GB and more	N/A
Shared Storage	128 GB Included for above 50 Users	Add-On
Bandwidth	Un-Metered	N/A
FEATURES	vDesk.works	RapidScale
Operating System	Windows 10 / Windows 11 / Server 2016 / Server 2019 / Server 2022	Server 2008 R2
Protocol	RDP	Citrix ICA
Load Balancing	✔	✔
Application Publishing	✔	N/A
Office Suite	Office 365, Office 2016 / 2019, Open Office / BYOL	Office 2010 / Office 365
VDI (Single Session)	✔	✔
DaaS (Multi Session)	✔	✔
Printing Redirection	✔	❌
Users	Unlimited Users	N/A
Sub Domain	Included with SSL	❌
Simplified Deployment	✔	❌
Storage Type	Included Enterprise SSD over RAID 10	SSD
SECURITY FEATURES	vDesk.works	RapidScale
Active Directory Services	Included	N/A
On-Prem Active Directory Sync	Included	N/A
Multifactor Authentication	Mail MFA & Device Fingerprinting	✔
Custom Lockdown Policies	✔	❌
Endpoint Protection	Webroot & Windows Defender	Trendmicro
Automatic Backup (Snapshots)	✔	✔
DNS Filtering	✔	N/A
Dedicated Firewall	✔	✔
CLIENT PLATFORMS	vDesk.works	RapidScale
Windows 7 / 8.x / 10	✔	✔
Linux	✔	❌
MAC	✔	✔
IOS / Android	✔	✔
Chromebook	✔	❌
HTML5 Based Web Browser	✔	✔
ON DEMAND (NO EXTRA COST)	vDesk.works	RapidScale
IPsec Site to Site VPN	Included	✔
IP Based Content Filtering	✔	N/A
Management Console	Included for above 25 Users	Included
Environment Management	vDesk.works	RapidScale
Technical Skill Required	No	No
Environment Setup	Included	N/A
Fully Managed Support	Managed by vDesk.works	Managed by Rapidscale
Hidden Charges	No	No
TRIALS	vDesk.works	RapidScale
Testing Account	Yes	No
Product Demo	Yes	Yes
Paid POC	Yes	No
TECHNICAL SUPPORT	vDesk.works	RapidScale
Live Chat	✔	❌
Email Support	✔	✔
Ticketing Support	✔	✔
Phone Support	✔	✔
Remote Session Support	Included	❌
ADD-ON Services	vDesk.works	RapidScale
Capture Screenshots	✔	❌
Capture Keystrokes	✔	❌
Capture Mouse clicks	✔	❌
Track Productivity	✔	❌
Capture Screen Video Recording	✔	❌

Note: The Rapidscale provides Citrix/VMWare clients to install on the VMs that further gives you access to your desktops, applications and data. Note: All product Names, logos, and brands are property of their respective owners. All company, product and service Names used in this website are for identification purposes only. Use of these Names, trademarks and brands does not imply endorsement.

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