C O M P A R I S O N
Solution Type Own Solution VM Horizan
Solution Name vDeskWorks ITGlobal
CPU (vCores) 2 / 4 / 8 / 16 / 32 vCores and more / BYOL Custom
RAM 4 / 8 / 16 / 32 / 64 / 128GB and more / BYOL Custom
OS Drive 128 / 256 / 512 / 1024 GB and more / BYOL Custom
User Profile Disk (UPD) 25 / 50 / 100 GB and more N/A
Shared Storage 128 GB Included for above 50 Users N/A
Bandwidth Un-Metered N/A
FEATURES vDeskWorks ITGlobal
Operating System Windows 10 / Windows 11 / Server 2016 / Server 2019 / Server 2022 Windows 10 / Windows 11 / Server 19
Protocol RDP RDP
Load Balancing ✔ ✔
Application Publishing ✔ ✔
Office Suite Office 365, Office 2016 / 2019, Open Office / BYOL Microsoft Office 2019 package
VDI (Single Session) ✔ ✔
DaaS (Multi Session) ✔ ✔
Printing Redirection ✔ N/A
Users Unlimited Users Unlimited Users
Sub Domain Included with SSL ❌
Simplified Deployment ✔ ✔
Storage Type Included Enterprise SSD over RAID 10 SSD
SECURITY FEATURES vDeskWorks ITGlobal
Active Directory Services Free ✔
On-Prem Active Directory Sync Free ✔
Multifactor Authentication Mail MFA & Device Fingerprinting Mail MFA
Customized Lockdown Policies ✔ N/A
Endpoint Protection Webroot & Windows Defender Windows Defender & Kaspersky antivirus
Automatic Backup (Snapshots) ✔ ✔
DNS Filtering ✔ N/A
Dedicated Firewall ✔ N/A
CLIENT PLATFORMS vDeskWorks ITGlobal
Windows 7 / 8.x / 10 ✔ ✔
Linux ✔ ✔
MAC ✔ ✔
iOS / Android ✔ ✔
Chromebook ✔ ✔
HTML5 Based Web Browser ✔ ✔
ON DEMAND (NO EXTRA COST) vDeskWorks ITGlobal
Ipsec Site to Site VPN Free N/A
IP Based Content Filtering ✔ N/A
Management Console Included for Above 25 Users N/A
Environment Management vDeskWorks ITGlobal
Technical Skill Required No No
Environment Setup Included Included
Fully Managed Support Managed by vDeskWorks Managed by ITGlobal
Hidden Charges No No
TRIALS vDeskWorks ITGlobal
Free Testing Account ✔ ✔
Product Demo ✔ ✔
Paid POC ✔ ✔
TECHNICAL SUPPORT vDeskWorks ITGlobal
Live Chat ✔ ✔
Email Support ✔ ✔
Ticketing Support ✔ ✔
Phone Support ✔ ✔
Remote Session Support Free of Cost ✔
ADD-ON SERVICES vDeskWorks ITGlobal
Capture Screenshots ✔ ❌
Capture Keystrokes ✔ ❌
Capture Mouse Clicks ✔ ❌
Track Productivity ✔ ❌
Capture Screen Video Recording ✔ ❌
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Contact Us

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